Privacy policy

• Your account. Your email address and how you sign in. Sign-in is handled by Clerk, which keeps your password or social login; we never see your password.
• Your photos and projects. The photos you upload, the smaller previews we make from them, your crops, sizes, copies and sheet layouts, and the PDFs you make.
• Your settings. Units, paper size, gap and cut lines.
• Your plan and payments. When your trial or Pro starts and ends, and for each Pro order its reference, amount, period and dates, and the photo or PDF of the transfer slip you send. A slip can show your name, your bank and your account number.
• Activity. When you sign up, create a project, upload a photo or make a PDF, and when you last used CakeSheet. We use this to see how the service is used and to keep it running well.
• Technical logs. Our hosting providers keep standard logs, such as IP addresses and browser types, for security and fixing problems.

We don’t sell your data, show ads or use advertising or analytics trackers. The only cookies are the ones Clerk needs to keep you signed in.

• To run CakeSheet: store your photos, make previews, pack your sheets and build your PDFs.
• To confirm your payments, and to keep records of them for our accounts.
• To keep your account secure and stop misuse.
• To reply when you write to us.
• To understand, in totals, how CakeSheet is used, so we can improve it.

We use a few companies to run CakeSheet. Each handles data for us under its own security and privacy terms:

• Clerk for sign-in and account details.
• Vercel to host the website and run the app.
• Neon for the database that holds your projects, settings and activity.
• Cloudflare R2 for private storage of your photos, previews, PDFs and payment slips.

Your data may be stored and processed outside your country, including in the United States.

Your photos are stored privately. They’re only shown through short-lived links made for your signed-in account.

To run the service and help you, our team can see your email address, your plan, how much storage you use and how many projects and photos you have. We look at your payment slips to confirm payments. We only look at your photos or projects if you ask us to help with them, or if the law requires it.

• Photos and projects until you delete them or your account.
• PDFs: only the latest one for each project, deleted automatically 30 days after it’s made.
• Unfinished uploads are cleared away within a day.
• When your trial or Pro ends, your photos and PDFs are deleted 30 days later unless you upgrade. Your account and project names stay.
• Payment slips are deleted one year after we confirm or reject the payment.
• Payment records (reference, amount, period and dates) are kept for five years for our accounts. If you delete your account, they’re kept without your name or email.
• Activity is kept after an account is deleted, but no longer linked to you: your account ID is swapped for a random one.
• Actions our team takes on an account, such as disabling it, are logged with the email address partly hidden.

You can delete a photo or a whole project at any time in the app. It’s removed straight away and its space is freed.

To delete your account and everything in it, email hello@mydreamscake.com from the address you sign in with. Deleting an account removes its projects, photos, previews, PDFs and payment slips. Its payment records stay for our accounts, no longer linked to you.

You can ask for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Email hello@mydreamscake.com and we’ll help.

CakeSheet isn’t meant for children, and we don’t knowingly collect data from them.

If we change this policy we’ll update the date at the top. For bigger changes we’ll also tell you by email or in the app.

CakeSheet is run by RavanaDevs. For anything about your privacy, email hello@mydreamscake.com.