FAQ
Questions, answered.
Sizes, paper, printing and what happens to your photos. If yours isn’t here, send us an email.
The basics
Does it work on iPhone?
CakeSheet is made for iPhone first and runs in Safari, with nothing to install. It works on Android phones, tablets and computers too. On iPhone, Share PDF opens the share sheet, so you can AirDrop, message or email the file to the computer next to your printer.
Which photos can I add?
JPEG, PNG and WebP images up to 25 MB each, picked from Photos or Files on your phone or from your computer. CakeSheet trims plain edges for you, and you can crop each one by hand.
Plans and paying
How much does CakeSheet cost?
Every account starts with a 7-day free trial: up to 3 projects and 50 MB for your photos, no card needed. After that, Pro is 500 LKR a month, or 1,400 LKR for 3 months, 2,700 for 6 and 5,000 for 12. Pro has unlimited projects, no locks and 500 MB.
How do I pay for Pro?
By bank transfer in LKR. Choose how long in the app, transfer the exact amount with your reference in the remark, then send a photo or screenshot of the slip. We confirm payments within a working day, and Pro starts then.
Does Pro renew by itself?
No, nothing is charged automatically. The app reminds you in the last week, and you pay for the next period the same way. Paying early adds the new months after the ones you have.
Why did my project lock?
On the free trial, a project locks 24 hours after its first PDF, so each order gets its own project. You can still open it, print it and make its PDF again. Pro projects never lock.
Can I get a refund?
Pro isn’t refunded once it has started. The exceptions are a payment made twice or by mistake, and the rare case where we can’t provide the service. Email us and we’ll sort it out.
Sizes and sheets
Will my toppers print at the right size?
Yes, as long as you print at 100%. The PDF is made at the exact paper size, so choose Actual size or 100% scale in the print dialog and turn off Fit to page or Scale to fit.
Which paper sizes can I use?
A5, A4 and A3. Every sheet keeps a 0.5 in (12.7 mm) margin on each side, which almost any home printer can print inside. You choose the paper in Settings.
Can I work in centimetres or millimetres?
Yes. Choose inches, centimetres or millimetres in Settings and every size in the app follows. Sizes print exactly in whichever unit you pick.
Why does a photo say it may print blurry?
Each photo is checked against the size you give it. Below about 150 pixels per inch prints start to look soft, so CakeSheet warns you before you print. Use a larger copy of the photo, or print it smaller.
Can I leave a gap between prints for cutting?
Yes. In Settings you can leave a gap of up to 20 mm between prints and add dashed cut lines around each one.
Can I arrange the prints myself?
Yes. Open a sheet to drag prints, turn them 90° or move one to another sheet. Prints snap to the margins and to each other, and anything that overlaps or crosses the margin shows in red.
Printing
What should I print on?
Whatever your printer and your cakes need. CakeSheet makes a standard PDF, so it works with photo paper, card or any sheet your printer takes in the size you chose.
Your account
What happens to my photos?
They’re stored privately for your account. Deleting a project deletes its photos straight away, and each PDF is deleted 30 days after you make it. If your trial or Pro ends, your photos and PDFs are deleted 30 days later unless you upgrade.
How do I delete my account?
Email hello@mydreamscake.com from the address you sign in with, and we’ll delete your account, your projects and your photos.
Your next order, ready to print.
Add the photos, set the sizes and let CakeSheet fit them together. Try it free for 7 days, on the phone in your pocket.
